I can recall it stopped working the day i didn’t shut down the PC correctly. Though, some techies claim the runtime error could be from a malware attack or bad RAM, but i don’t think so (in my case though).
How To Fix Malwarebytes Runtime Error
As a normal computer user would do, simply trying to re-install the program won’t work and uninstalling just to install a fresh copy wont work either. I tried both. Then i realized the initial installation / copy left some stuffs on my PC. Meaning, to get it working again, i”ll have to clean all the leftovers or fragments that may be causing the error.
I wanted to use software uninstallers at first but i didnt want to go into my registry that much. They have their lil disadvantages though. So i searched for a better solution and got one – MBAM Clean, the official Malwarebytes cleaner. Below are the simples steps to follow:
NOTE: If you’re using a new version of Malwarebytes, it’s better to have your key cos you’ll need to activate it upon re-installation (after cleaning).
- Download MBAM Clean here.
- Uninstall Malwarebytes.
- Run MBAM Clean and follow the prompts to clean malwarebytes from your computer.
- Reboot your computer
- Reinstall Malwarebytes. If you encountered the runtime error as a result of malware attack, it’s advisable to rename the Malwarebytes setup /exe format. Just click rename and insert .com at the end of the name. e.g mbam…...com .
If you had a license before cleaning, you’ll need to re-insert it. I hope this works for you.